Agency · Operator Console

Run your loyalty program with precision.

Members, partners, rules, rewards, notifications, reports, and a full REST API — every workflow your operators run, in one console, on one ledger.

Full audit trail White-label brand Multi-currency Scoped API
Sign in

Welcome back

Enter your agency credentials to continue.

40+
Operating modules
Per-event
Audit trail
4 channels
Email · SMS · WA · Push
Multi-currency
Per-region decimals
Built for loyalty operators

One console for the whole program.

Onboard, reward, settle, notify, and report — every operator workflow connected by one ledger, one audit trail, and one public REST API. From day-one member onboarding through multi-partner settlements.

01

Member lifecycle

Shape the member experience to fit your program.

Define your own member fields and profile types — collect what you actually need, nothing you don't.
Build tiers that match your business — auto-upgrade by spend, points, or visits; cycles you control; benefits you gate.
Track everything that touches a member — points, tier moves, adjustments, redemptions — in one auditable timeline.
02

Rules & rates engine

Compose the earn logic your business actually runs on.

Set per-currency earn and redeem rates — and override them by tier when the math should be different.
Stack multiplier and bonus rules with conditions on service, category, day, time window, or season.
Order rules by priority and toggle them on the fly — no engineering ticket to launch a weekend 2×.
03

Channel partners & settlement

Run a partner network, not just a points program.

Channel partners with codes, exclusions, and per-partner earn/burn rates that change on the dates you set.
Partner offers with bulk discount codes, POS/branch restrictions, and anti-fraud signals built in.
Settlement batches, pool balances, and compensation documents on a recurring cadence — no spreadsheets.
04

Rewards, vouchers & coupons

Rewards, vouchers, and coupons — every redemption shape covered.

Reward catalog with stock control, points cost, images, and tier-gated availability — ∞ stock when you don't want a cap.
Voucher issuance with idempotent codes, status tracking, and voucher.voided webhooks for partner redemption.
Coupon codes in four modes — unlimited, one-per-member, one-time global, or bulk-prefix-generated — with per-member usage caps.
05

Public REST API

One API, every operator workflow.

Per-key scopes for register, ledger, coupons, points, vouchers — issue narrow keys to narrow integrations.
Test console built into the portal — fire requests against your real data without postman, curl, or scripts.
Request logs, rate-limit headers, and async/webhook callbacks — your partners' integrations stay observable from your side.
06

Multi-channel notifications

Every event, the right channel, the right template.

Wire each loyalty event — earn, redeem, tier change, voucher, expiry warning — to the channel and template you want.
Email · SMS · WhatsApp · Push, each with its own templates, variables, and previews.
Sender verification and template activation built in — Meta WA approval, sender identity checks, no accidentally-live drafts.
07

Member website & portal

A member experience that looks like yours, not ours.

Website templates with your colors, fonts, logo, and image gallery — themable, page-editable, SEO-ready.
Member portal pre-built and pre-themed — every member touchpoint (rewards, history, profile, referrals) wears your brand.
Publish, swap templates, or rebrand on the fly — no engineering ticket, no copy paste between systems.
08

Insights & reports

Reports your auditor will sign off on, dashboards your team will actually use.

Real-time KPIs for the six numbers that matter — active balance, pending, earned, redeemed, expired, voided.
Summary and detailed analysis across 11 dimensions — every transaction reachable, every aggregation explainable.
Built-in integrity checks and forecasts — proactive health on the ledger, not just retroactive reporting.
And much more

Everything else your operators expect.

Promotions

Validity-windowed campaigns layered on the rules engine.

Lifecycle bonuses

Auto-trigger points on birthdays, anniversaries, and seasonal dates.

Referrals

Tracked invites with bonus rules and per-channel codes.

Approvals & flows

Multi-step gates on adjustments, refunds, redemptions, and partner offers.

Staff, roles & teams

Granular per-feature permissions, team scoping, and activity trail.

Audit log

Immutable per-event history for every operator action.

White-label branding

Logo, theme colors, fonts, custom domains — every surface wears your brand.

Multi-currency

Per-currency decimals (USD, OMR, BHD, JPY, more) — finance-correct everywhere.

Categories & tags

Typed member categories and service tags that rules and bonuses can match on.

Bulk operations

Bulk earn, point entry, and CSV-driven adjustments — mass actions with audit trail.

Financial documents

Partner statements, settlement docs, and rollups on a recurring cadence.

Downloads & exports

Background-generated CSV/PDF exports across members, ledger, and reports.

Ready to operate your loyalty program?

Sign in with your agency code and credentials. New to OmniLoyal or need help? Email us at info@innvocs.com.